Return policy

Return & Refund Policy

At [Your Store Name], your satisfaction is our top priority. If you are not fully happy with your purchase, we’re here to help.

🔄 Returns

  • You may request a return within 7–14 days of receiving your order.

  • To be eligible, the item must be unused, in its original packaging, and in the same condition as received.

  • Certain items such as personal care products, sale items, or customized goods may not be eligible for return.

💸 Refunds

  • Once we receive and inspect your return, we will notify you of the refund status.

  • If approved, your refund will be processed to your original payment method within 5–7 business days.

🔁 Exchanges

  • We only replace items if they are defective, damaged, or incorrect.

  • If you need an exchange, please contact our support team.

🚚 Return Shipping

  • Customers are responsible for return shipping costs, unless the return is due to our error (wrong or defective item).

📧 Support

For return or refund requests, please contact us at [your support email/phone number] with your order details.